Privacy Policy

1. Introduction

At SheDrive, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our mobile application (the "App"). By accessing or using the SheDrive App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect both personal and non-personal information to provide, improve, and customize the services of SheDrive. The types of information we collect include:

• Personal Information: When you register for an account or use our services, we may collect your name, email address, phone number, and payment details.
• Location Data: We collect your location data to allow you to book rides from point to point. Your location is used only to show available rides nearby and to calculate the route for your trip. This data is collected in real-time when the app is active and is essential to provide the services.
• Usage Data: We may collect information about how you interact with the app, such as your booking history, ride preferences, device information, and crash reports. This helps us improve the app’s performance and user experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: We use the information to facilitate the booking of rides, calculate routes, and complete payments.
• Improvement & Customization: We use data to improve the functionality and performance of the app, personalize your experience, and offer tailored services.
• Communication: We may use your contact information to communicate with you about updates, offers, promotions, and service-related issues.
• Security & Fraud Prevention: To ensure the safety and security of users, we may use your information to detect, prevent, or address fraud or security breaches.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We do not share your data with any external individuals or entities, except in the following cases:

• To service providers or business partners who assist us in delivering the services, such as payment processors or technical support.
• As required by law or to protect the rights, property, or safety of SheDrive, our users, or others.
• In the event of a merger or acquisition, where your information may be transferred as part of the transaction.

5. Data Retention

We retain your information only for as long as necessary to provide our services and to comply with legal obligations, resolve disputes, and enforce our agreements. You can request the deletion of your account and personal data at any time by contacting us.

6. Your Rights and Choices

As a user of SheDrive, you have the following rights:

• Access and Update: You can access, update, or correct your personal information through your account settings in the app.
• Location Data: You can enable or disable location tracking from the settings on your device. Disabling location services may affect the app's functionality, as location data is essential for booking rides.
• Opt-out of Marketing Communications: You can opt-out of receiving promotional emails or notifications by following the unsubscribe link or adjusting the settings in your app.

7. Security

We implement reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted in this document, with an updated “Effective Date.” We encourage you to review this policy periodically for any updates. Continued use of the app after changes to the policy constitute your acceptance of the changes.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@shedrive.com